How am I able to access residential respite or residential care?

How am I able to access residential respite or residential care?

You may find information regarding this topic by selecting here.


Clients need to be ACAT assessed for approval to enter the residential respite and/or residential permanent care. 


    • Related Articles

    • Client Access - MyFeros Portal

      To access your own personal MyFeros Client Portal, navigate to My.Feros.Care or get the MyFeros app on the App Store or Google Play

    • How do I get help at home and am I eligible for government funded care?

      Please open this link to find out more about government funded care. LINK: https://www.myagedcare.gov.au/frequently-asked-questions/where-do-i-start 

    • What is the daily basic fee for respite?

      Changes once a year (goes up ~50c typically). Can refer to Feros Care website – fees information section.   ​ https://www.feroscare.com.au/residential-villages/residential-accommodation-fees-and-payments#step1 

    • How do I register with My Aged Care?

      You may call the MAC Phone number 1800 200 422  Or open either two of the links below: https://www.myagedcare.gov.au/assessment/how-apply-assessment  https://www.myagedcare.gov.au/make-a-referral 

    • What kind of information and questions will My Aged Care (MAC) ask me?

      Here are some of the qualifying questions My Aged Care will ask:  1. Health diagnosis   2. Hospital admission  3. Unable to do ADLs  4. Carer strain or change in carer status  5. Slip, trip or falls or falls risk  6. Health episode (heart attack)  7. ...